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| FAQ |
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| General |
| I am not able to activate my phone, what do I do? |
Please check if the SIM Card is inserted correctly into the handset or not. Also make sure that the phone is fully charged. It may take up to 14 to 16 hrs for your phone to be fully charged for the first time.
What is the use of PIN?
The PIN (Personal Identification Number) is a security feature of your SIM card. It is given when you connect to a network. Activating your PIN can prevent your mobile phone number from being used if it is lost or stolen. If you wish to activate your PIN or change it you can do so by using the security feature on your phone.
What is PUK?
PUK is Personal Unblocking Code. It is required when a security PIN has been entered incorrectly three times. Entering an incorrect PUK three times can permanently block the SIM Card in your phone.
Who do I contact to get my phone unblocked?
You must contact your service provider to get the unblocking code.
Do you offer trade in facility for old mobile phones?
No we do not offer trade in facility for old mobile phones. |
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